S3E5 How to use Instagram to grow your small business

Instagram is the world’s seventh most-visited website. Some 1.22bn people use Instagram each month, with 18 to 34-year-olds making up the biggest share of Instagram’s audience. About 90% of Instagram users follow at least one business, and reportedly, half of its users have discovered new brands via Instagram. When you get it right, Instagram canContinue reading “S3E5 How to use Instagram to grow your small business”

S3E4 Get the right tech for your new business

Making sure that you have the right IT can enable your new business to quickly get established and grow. If you don’t have the right hardware and software – it will hold you back. In this episode, we speak to leading small-business technology expert, Richard Hillsdon, of Caerphilly-based IT consultancy Tekeez, which provides IT systems,Continue reading “S3E4 Get the right tech for your new business”

Start-up Story – Troy Johnson of Sweet Dee’s Jerk

The best start-up advice usually comes from those who’ve been there and done it. In this start-up story episode, we speak to Troy Johnson, co-founder of Sweet Dee’s Jerk (Juici Jerk at the time of recording), an award-winning Caribbean food brand, kitchen and meal-kit maker, which is based in Tooting, South London. Sweet Dee’s JerkContinue reading “Start-up Story – Troy Johnson of Sweet Dee’s Jerk”

S3E2 How to provide excellent customer service

Offering superior customer service is a proven way that small businesses can be more attractive to customers and lure them away from larger and more established competitors. But any commitment to offering superior customer service must be firm and consistent throughout your business. In this episode, we speak to leading customer service expert Stephanie EdwardsContinue reading “S3E2 How to provide excellent customer service”

S3E1 How to start a new business on a shoestring budget

More than 640,000 new businesses are launched each year in the UK and the popularity of starting up continues to grow. But significantly rising costs mean many people will have to try to start their own business with little or no money. In this first episode of our third series, we get top money-saving start-upContinue reading “S3E1 How to start a new business on a shoestring budget”

S2E8 How to succeed when selling face-to-face

Regardless of where you are selling – from a market stall, shop, garage, restaurant, or café – being able to sell successfully face-to-face is key to success. It comes more naturally to some rather than others, but by adding a little knowledge and experience, most people can drastically improve their face-to face selling technique. InContinue reading “S2E8 How to succeed when selling face-to-face”

S2E6 How Clear Three made their business carbon neutral

As well as being better for the planet, being a net-zero business can bring a range of bottom line benefits. However, according to FSB research, although most small firms are concerned about climate change, only one-in-three has a plan to help tackle it. In this episode, consultant Graham Oakley explains how his business ensures thatContinue reading “S2E6 How Clear Three made their business carbon neutral”

S2E5 How to win customers with digital advertising

Digital advertising can enable businesses of all sizes to attract customers. Its popularity continues to grow. About £10.5bn was spent on digital advertising in the UK in the first half of 2021 – 42% higher than in H1 2019. Paid search makes up 36% of UK digital advertising spend, followed by digital display (27%). InContinue reading “S2E5 How to win customers with digital advertising”

S2E4 What allowable expenses can sole traders claim?

Filing a tax return is frequently cited as the worst aspect of being self employed. And there’s little wonder. With complicated rules on what you must declare, how you must submit your return and when, combined with the threat of penalties for late and incorrect filing, these findings are no surprise. Then there’s the wholeContinue reading “S2E4 What allowable expenses can sole traders claim?”